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Privacy

Privacy overview

This page summarizes how AI MedPad describes privacy for clinical documentation workflows. Customers should review signed privacy and data processing terms before production use.

Data handled

AI MedPad is designed to handle clinical conversations, documentation drafts, prescriptions, referral letters, follow-up tasks, account information, and support information needed to provide the service.

  • Visit audio and transcripts may be processed to generate clinical drafts.
  • Account and workspace information may be used for access control and support.
  • Usage and analytics data may be used to improve site and product reliability.

Use of information

Information should be used to provide documentation features, support clinician review, maintain security, operate the product, troubleshoot issues, and satisfy contractual or legal obligations.

Retention and deletion

Clinics should confirm retention, export, and deletion settings during vendor review. Retention should match the customer's clinical, legal, and operational requirements.

Questions and requests

Clinics should request the current privacy policy, data processing terms, and subprocessor information during vendor review. Privacy questions can be directed to privacy@aimedpad.com.